Terms & Conditions

All prices are in Australian Dollars unless otherwise stated. Delivery charges and applicable taxes (eg. GST) will be included in the shopping cart transaction. We accept payment by Paypal, Mastercard or Visa. Payment is taken once we have established that we can fulfill your order and checked relevant details. We will charge your credit card prior to dispatching your order. As per Music Centre Gosford standard terms and conditions for resellers and agents, title of goods sold does not transfer to the purchaser until payment is received in full, whether the purchase order was received by phone, facsimile or placed via this website.

 

Lowest Price Promise

At the time of listing prices on our website we did our very best to make sure our price was either lower or equal to the lowest advertised price in Australia by other genuine authorised dealers. In the case that you find a lower advertised price by a genuine Australian authorised dealer for the matching product that is trading under normal circumstances (not closing down or in receivership, that the product is not old stock prior a current price rise, or attaching hidden handling fees etc etc) we will match that price. If you find a lower price according to the above conditions within seven days of purchasing the exact same model from us we will refund you the difference upon your request.

 

Copyright

All material on this website is the copyright and beneficial ownership of Music Centre Gosford.  All images and photos contained within this website are representations of the product being sold.  All images have been digitally altered, and some have had colour filters applied. Manufacturer product styling and colour may vary slightly from one batch to another. In addition, customer computer systems may vary the presentation of colours on screen and in print.

 

Delivery

All items will be delivered as per the details given upon ordering. We endeavour to deliver within seven days of the order being confirmed. There are times, when due to a fluctuation in supply it will take longer. If a delay is expected, we will endeavour to contact you directly and discuss alternatives.

 

Shipping Fees

Our website provides the customer with a choice of shipping solutions. Music Centre Gosford reserves the right to modify the shipping method on the customers behalf if the customer has chosen a shipping option that is not appropriate for the shipping address. Music Centre Gosford will contact the customer before modifying the shipping method and cost.

Free shipping

We are happy to offer free shipping on some of our items however if your location is extremly reigional from our store where standard freight charges would not apply we reserve the right to withdraw the free shipping offer. States including Tasmania & Western Australia due to extreme distance from our location will not qualify for free shipping.

In the case that you have placed an order with us and are located as described above we will contact you within two (2) working days (usually the same day) to discuss the most affordable alternative freight option, at this time you retain the option to cancle your order and recieve a full refund.

Purchasing

All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. You place an order to purchase a product by clicking the button "Order Now", we will then send you an e-mail confirming receipt of your order and stating the details of your order. Your order represents an offer to purchase a product. This offer is confirmed by email when your order is accepted. We then dispatch the product to you.

While always endeavour to check stock levels are accurate, however there may be times when we are out of stock. If this happens we will advise you of a possible delay in delivery and discuss options available to you.

As prices from the authorised Australian distributors sometimes change without notice please note that in the situation where Music Centre Gosford are special ordering an item to fill a customer order or replace stock levels in our wharehouse and find a price change has taken effect from the distributor we reserve the right to alter the selling price of our listed items at anytime, of course the customer always reserves the right to terminate the transaction if prices are changed during a transaction or after purchase and recieve a full refund.

 

Payment Options

Customers are welcome to proceed through our secure checkout facility with credit card and Paypal options, or contact the store directly to arrange another method of payment (02) 4325 4900.

 

After Sales Services and Guarantees

 

We guarantee to provide the best possible service and quality. Each item that is on sale has the information attached. Please ensure that you review this information before proceeding to the confirmation section at the shopping cart. Items cannot be returned unless they are faulty. Please lodge your claim with 7 days of receiving your order. In all cases Australian distributors product warranty's will be honoured on all new stock unless otherwise indicated.   

 

Customer Service

Any inquiries regarding the goods or services supplied should be made within 7 days of product purchase to: Customer Service Department email at sales@musiccentre.com.au

 

Refund Policy

To claim a refund on any of the items purchased, please contact Music Centre Gosford.  Management will review your sale and a refund or replacement may be given at their discretion. Shipping both ways is the customers responsibility in all cases.

 

Cancellations

Should you wish to cancel your order and we have ordered stock in for the order there will be a 30% restocking fee. If we have not had to order stock in for your order restocking fee is 20%

  • Mapex
  • Hal Lenord
  • Casio
  • Cort
  • Kala
  • Tama
  • SKB
  • Roland
  • Shure
  • Pearl
  • Remo
  • Maton
  • Bach
  • Akai
  • AKG
  • Boss
  • Gator
  • Yamaha
  • Zildjian
  • TC-Electroni
  • Fender
  • Behringer
  • Evans
  • Gretsch
  • BlackStar
  • Gibson
  • Marshall
  • Zoom
  • Cole Clarke
  • Paiste